Important Announcement for Users of OFAC’s Compliance Hotline

To improve efficiency in responding to requests for sanctions guidance from the public, the U.S. Department of the Treasury’s Office of Foreign Assets Control (OFAC) is updating its Compliance Hotline by streamlining and enhancing the query submission process.

Thanks to helpful feedback from Compliance Hotline users, OFAC is transitioning to a single, user-friendly online platform to receive questions from the public. Users can now submit queries—and provide all necessary details—directly through OFAC’s new OFAC Compliance Hotline page. This new platform is designed to improve OFAC’s tracking of queries and help OFAC assess when additional public guidance may be helpful.

OFAC will fully transition its Compliance Hotline to this web form platform by January 1, 2025, and will retire other existing forms of contacting the OFAC Compliance Hotline according to the following schedule: OFAC will retire the Compliance Hotline email (OFAC_Feedback@treasury.gov) on August 16, 2024; and its Compliance Hotline telephone (1-800-540-6322 and 202-622-2490) on December 31, 2024.

Please submit questions about how to comply with OFAC-administered sanctions programs or where to find helpful guidance on OFAC’s website via the new online OFAC Compliance Hotline.

As a reminder, please continue to use OFAC’s License Application page for license applications and requests for formal interpretive guidance. Other information about contacting OFAC, including where to submit voluntary self-disclosures or appeal designations, can be found on our Contact OFAC page.